4676 Commercial St. SE #79 ● Salem, OR 97302
Phone: 503-585-3386 ● Fax: 503-391-6954 Email: shawn@abbeycarpetcare.com

Home | Services | Contact Us | Free Estimate | Our Staff | Testimonials | "Tips" Tips | Useful Links

Abbey’s Tip’s for “Tips”

In General:

  • Treat spots and stains IMMEDIATELY. The longer you wait, the harder they are to remove.
  • PRETEST spot removal solutions in unseen places, like under a piece of furniture or sofa cushion.
  • Always BLOT UP spills; don't rub or brush. Apply a few drops and blot. If the color changes or transfers to the cloth, call us.
  • DO NOT OVER WET.
  • Use CLEAN, WHITE ABSORBENT materials -- towels, napkins or tissues
  • WORK FROM THE OUTER EDGE TO THE CENTER of the spot.
  • BE PATIENT. Differences in stain type, age of stain, fiber type and dyes means no two stains respond the same.
  • SOME STAINS REQUIRE PROFESSIONAL TREATMENT.

Use these formulas for the universal solvents referred to below:

  • AMMONIA:  1 Tbls. clear household ammonia in 1/2 cup water. Always pre-test.
  • DETERGENT:  One tablespoon colorless, mild detergent or dishwashing liquid in 1 cup lukewarm water.
  • ENZYME DETERGENT:  Mix enzyme detergent per instructions on package and allow to remain on stain for the recommended
    time.  Do not over wet. CAUTION: Enzymes can damage natural fibers like wool. Use with care or call us.
  • VINEGAR:  1/3 cup white household vinegar in 2/3 cup water.

 

Rinsing With Water:

Once the spot is removed, pour a glass of water on the spot.  Then, place a folded bath towel on the area and stand on the towel.

You can then place another towel under a heavy object, like a stack of books, for overnight.

 

Red Wine Spills:

Red wine spills result in an absorbed type of stain that is reddish or purplish in color and contains alcohol, sugar, tannin and various

coloring agents.

1. Apply cool detergent solution, blot.

2. Apply ammonia solution, blot.

3. Apply vinegar solution, blot.

4. Apply enzyme detergent, blot  (See Caution Below)

5. Rinse thoroughly with water, blot until dry.

6. Apply dry cleaning solvent, blot.
Caution:  (Dry cleaning solvent, or “oil solvent” contains volatile organic compound. Use carefully in strict accordance with
manufacturers' instructions. Use in well ventilated space and avoid products containing perchlo-rethylene (considered quite hazardous).

Coffee and Tea Spills:
Coffee and tea stains appear brownish with irregular edges. They may contain tannins, sugars, fatty acids, alcohols, oils, milk and
cream.  These stains darken with heat and age.
1. Apply detergent solution, blot. (Enzyme detergent may be used if a dairy product was mixed in. (See caution above.)
2. Apply vinegar solution, blot.
3. Apply enzyme detergent, blot.
4. Rinse thoroughly with water, blot until dry.

Ketchup and Tomato Sauce Spills:
Treat spots and stains immediately. The longer you wait, the harder they are to remove. PRETEST spot removal solutions in unseen
places like under a piece of furniture or sofa cushion. Apply a few drops and blot. If the color changes or transfers to the cloth, call us.
Ketchup (catsup) and other tomato-based sauces are reddish brown and cause both absorbed and built up types of stains. They
generally contain tomatoes, salt, sugar, spices, tannin, vinegar, onions, artificial coloring, preservatives, etc.
1. Apply cool detergent solution, blot.
2. Apply ammonia solution, blot.
3. Apply enzyme detergent, blot. (Note Caution below about using enzymes on natural fibers)
4. If stain remains, bleaching with 3-5% hydrogen peroxide or sodium perborate is recommended – proceed with extreme caution, or call us.
5. Rinse thoroughly with water, blot until dry.

Cosmetics Spills:
Treat spots and stains immediately. The longer you wait, the harder they are to remove. PRETEST spot removal solutions in unseen
places like under a piece of furniture or sofa cushion. Apply a few drops and blot. If the color changes or transfers to the cloth, call us.
Cosmetics can include makeup, mascara, lipsticks, lotions and creams. Mostly they are pigments in dyes, fats, waxes and oils.
1. Scrape off excess (using a dull edge tool) and apply POG* remover, blot.
2. Apply dry cleaning solvent*, blot.
3. Apply detergent solution, blot.
4. Apply ammonia solution, blot.
5. Apply vinegar solution, blot.
6. Rinse with water, blot until dry.
* Dry cleaning solvent and POG (paint oil grease) remover are available at most hardware stores, or call us. Solvents contain volatile
organic compounds and must be used in strict accordance with manufacturers’ instructions. Use in well ventilated space and avoid
products containing perchlorethylene (considered quite hazardous).

Pet Soil or Vomit:
Pet soil or vomit is a complex mixture of foodstuffs, saliva, stomach acids and digestive waste products. Depending upon the food
involved, this mixture can work as a dilute dye to stain the pile of a carpet a different hue.
1. Immediately pick up/blot up as much material as possible using paper towels or a clean, white cloth. A tablespoon makes a good
scraper if necessary.
2. Apply vinegar solution, blot.
3. Apply detergent solution, blot. (See Caution below)
4. Rinse thoroughly with cool clean water, blot until dry.

Mud and Soil:
Mud and soil are grayish, brownish, reddish or yellowish. They are absorbed and built-up types of stains that can contain soil with
greases and oils, as well as clay and iron.
1. Brush or scrape off as much as possible.
2. Apply detergent solution, blot.
2. Apply ammonia solution, blot.
3. Apply vinegar solution, blot.
4. Rinse thoroughly with water, blot until dry.
5. If stain remains, apply a “paint oil and grease” remover and dry-cleaning solvent alternately, blot until dry.

Water Stains:
When carpets get wet, spots can happen. Water is a natural solvent. It causes soil in carpets and other deep-set materials to dissolve,
“wick up” and dry on the tips of fibers. The brown discoloration which forms is referred to as a water stain. Neglected, they can be tough
to remove — sometimes even we professionals can’t remove them.

Overflows, spills, melting snow, tracked in water, rain through an open window, pipes bursting, leaky radiators, floods, even over wetting
by do-it-yourself shampooers and rental cleaners can cause water stains.

You may not even know they’re there. Gradual or uniform soiling on the face yarns may cause the stain to go unnoticed until it’s
professionally cleaned. Once the dirt is removed, the dye-like water stain becomes noticeable. Water is essential to professional carpet
cleaning. But proper training, equipment, and cleaning solutions are required to safely clean carpet — to avoid over wetting and
 “residual soiling”.  Wet spots don’t always result in water stains. But if you have concerns, give us a call. Prompt action prevents stains.
We can help you to determine the scope of your problem and offer suggestions.

How to Vacuum Your Carpet Properly:
Regular vacuuming protects furnishings and gives you healthy indoor air. Plus, it protects your warranties. The secret to fast and easy
vacuuming is to know that damaging grit mostly accumulates in "traffic lanes". Pay close attention to these areas, like entry ways, even
 if you don't have time for anything else.

Better to vacuum only traffic areas frequently, than to do everywhere else infrequently. Note: If you can see soiling, your carpet may
already be damaged.

Sweep against the "grain" of the carpet. Light vacuuming means several overlapping strokes over the same area, heavy vacuuming
takes 6-8 strokes. Make more passes if your vacuum lacks rotary brush or "beater bar". Set height adjustment so brushes just touch
the tips of your carpet fibers.

Keep final vacuuming strokes all in the same direction. "Suction lowering" adjustments exist to keep fabrics from being damaged while
doing drapes or other furnishings. Keep your vacuum in good repair. Change bags and filters often. Bags more than half full greatly
reduce vacuuming efficiency, plus you have dust passing back into the air. Consider using "high efficiency" filter type bags. You
cannot vacuum too much. Remember that it's the ground-in soil that dulls, discolors and damages your carpets.